Tell us about your service.
Zabota is online service of beauty and comfort, which besides the fast delivery and good prices, is actively working to create the ideal customer experience.
Why did you start to work with b.p.a. ?
We had been choosing the partner to solve “accounting issues”, and by recommendation we agreed to meet with b.p.a.
…I have never thought that you may not feel the lack of in-house specialist.
What was the result?
We received full solution. b.p.a. team had set 1C with possibility to track indicators needed, developed financial model for us, integrated 1C with our website and warehouse management system.
What is the rate of b.p.a. team involvement in your engagement per your estimation?
Initially we encountered a lot of issues not related to accounting.
b.p.a. team has been doing all the work needed, e.g. adding of new products to the web, changing prices for goods, correcting of sales discounts that our company forgot about. Moreover, we had been sending requests after 6 p.m. quite often (and sometimes even after 8 p.m.), and we were surprised by quick response.